Frequently Asked Questions

We are partners in care for your precious pet.

Here are the answers to questions you may have about service with Sit Stay.

Are you a vet?

No., I am a veterinary nurse. Think of this more as a mobile veterinary home health aide service. With that being said, I am happy to assist you in following the orders from your veterinarian. I know that sometimes pets don't like to cooperate with doctor's orders! Several services can also be offered independently. Sit Stay is a service to help take some of the load off of your primary vet by offering services that can be done by a veterinary professional, safely, in your own home.

What kind of pet patients can you care for?

Most Sit Stay patients are dogs and cats. However, services can be performed for select pocket pets, reptiles, farm animals, and other exotic species. Please contact for specific requests.

What areas do you service?

Services are currently offered in the following Northern Virginia counties: Fauquier, Fairfax, Prince William, Culpeper, Loudoun, Warren, Rappahannock, and Stafford. Other areas may be available upon request, please contact for more info. To request an appointment, click here or use the "book now" button below. Every effort will be made to schedule you as requested. You will be scheduled based on your location and our current bookings. A minimum of $50 worth of services is required for all house calls.

What forms of payment do you accept?

Cash, credit card, PayPal (hello@SitStayVa.com), and Venmo (@SitStayVa) are gladly accepted. Personal checks are accepted on a case-by-case basis from existing clients only. A credit card is required to be on file to book an appointment. This is kept in a protected and encrypted field in our booking system.

What if my pet needs care outside of your normal business hours or daily appointments?

Please contact me and I will do everything I can to accommodate you and your pet. Appointments requested outside of regular business hours may incur an additional after hours fee.

Why am I required to put a credit card on file to book an appointment?

It is used in case of no-shows, last minute cancellations (less than 24 hours before appointment), or if payment for services rendered are not made. It can be used as your payment option as you'd like for appointments or you can pay via any of the other available payment methods.

Will you want or need me to assist with my pet?

It depends on your pet. I will meet and greet you and your pet at the first service. Together, we will customize a plan depending on the fear and stress level observed. I want to make this a pleasant experience for both of you! In the rare event of a patient's fear and stress level being too high to perform a service, we may create a future pre-visit plan and reschedule to another day..

What if my pet has behavioral or fear issues?

Give it a try! Most Sit Stay visits feel more like a play session to the patient and not a medical visit. The low stress, fear free, and positive handling techniques used here tend to make a huge difference with patients. It also helps being in their own home with their own pet-parent. Lots and lots of treats are an added bonus. I will always try to adapt to your pet's needs.

Do you offer pet sitting services?

Yes! I offer medical pet sitting services for patients who have special medical needs and general pet sitting in your home. I offer these services to clients who would prefer to have a veterinary professional watching their pet while they are away. Unfortunately, I am unable to offer overnight stays, because I have kids and pets of my own, but I am are happy to send you updates and photos each visit.

Why should I choose Sit Stay?

You should choose Sit Stay because you and your pet are not just a number to me. I left clinical practice because I felt like a cog in a money machine. I entered this field because I am a person who wants to take the time to give each patient and client the attention and individual care they deserve. With Sit Stay you won't be rushed out the door and you are considered a partner in your pet's care. You really do get what you pay for with Sit Stay. Get ready to be treated like a VIP.

Is there a minimum amount of services required for appointment requests?

Yes, A minimum of $60 worth of services is required for all house calls. The service area is so large that it prompted a service minimum to be utilized. Your understanding of Northern Virginia traffic, commute time, and gas prices are appreciated!

Do I get anything extra if I refer a friend?

Indeed you do! Each person you send our way who has an appointment with us earns you a $15 credit. There is no limit on the amount of referral credits you receive, so send as many people our way as you'd like!

Are you insured?

Yes, The business and I are fully licensed and insured to perform these services in in Virginia. Proof of insurance and credentials are available upon request.

Do you accept pet insurance?

You will be provided with an invoice after each service. A medical record from the visit is also available upon request. You can use these to file a claim with your pet insurance company. The insurance participation and coverage depends on your plan and what the insurance company chooses to reimburse you for.

What is your cancellation policy?

Cancellation or rescheduling of appointment by the client requires notice of 24 hours or more for the full appointment fee to be waived. In the event of emergency or any other uncontrollable circumstance that results in a cancellation or reschedule with less than 24 hour notice, a full or partial refund will be at the discretion of our billing team.

What happens if I'm not home when you arrive for my appointment?

It is considered a "no-show" when the client is not available at the scheduled appointment time within a 15 minute window of the ETA arrival time. This will result in a no-show fee of $100 or the full cost of service-whichever is greater- due to loss of time and revenue. Please make every effort to contact us to reschedule or cancel ahead of time to avoid such situations.